Centralising the contact details of your customers, partners, members, and suppliers is an important step in optimising your business processes.
A central contact database can be used for:
- Selections, filtering, data-export
- Sending e-mails to a target group (E-mail Marketing)
- Mail-merges for letters and labels
- Integration with your intranet, extranet, website, helpdesk, ERP, ...
Orbit One helps you structure, import and migrate data from legacy CRM systems (ACT!, GoldMine, Maximizer), avoid duplicating and manage these data. Among other tools, we use Microsoft Dynamics CRM 4.0 as a powerful and flexible work environment.
Orbit One has developed special expertise in member directories for industry associations.
Examples of custom development
- Import and clean up legacy data
- Validate and format phone numbers, bank accounts, addresses
- Display contact information in your (SharePoint) sites
- Synchronisation with external data providers (such as PINAKES - the official database of Belgian local and provincial governments)
- Synchronisation with Exchange Server/Outlook